Shipping Policy

Thank you for shopping with Ivy Mart! We are committed to delivering your orders promptly and efficiently. Please review our shipping policy below.

Processing & Shipping Time

  • Orders are typically processed within 1-3 business days.

  • Shipping times vary based on your location and selected shipping method:

    • Standard Shipping: 5-10 business days

    • Expedited Shipping: 2-5 business days

    • Express Shipping: 1-3 business days

  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates

  • Shipping costs are calculated at checkout based on the weight, size, and destination of your order.

  • Free shipping is available on small orders.

Order Tracking

  • Once your order has shipped, you will receive an email with tracking information.

  • Please allow 24-48 hours for tracking updates to reflect in the system.

Address & Delivery Issues

  • Please ensure that your shipping address is accurate before placing an order.

  • Ivy Mart is not responsible for packages lost due to incorrect addresses provided by the customer.

  • If your order is marked as delivered but not received, please contact the carrier for further assistance.

Delayed or Lost Shipments

  • While we strive to meet shipping estimates, delays may occur due to unforeseen circumstances (weather, customs, carrier issues, etc.).

  • If your order has not arrived within the expected timeframe, please contact us at [ivy.mart78@gmail.com].

Returns & Exchanges

  • For information on returns and exchanges, please refer to our [Return Policy].

If you have any questions about our shipping policy, feel free to contact us at [ivy.mart78@gmail.com].

Thank you for choosing Ivy Mart!